This Privacy Policy explains what information PakShilajit collects when you shop with us, how we use it, and the choices you have. PakShilajit is a Pakistani brand selling original Himalayan shilajit with free delivery and cash on delivery across Pakistan.
What information do we collect?
When you place an order or contact us, we collect only what we need to deliver your order and support you:
- Your name, delivery address, city and phone number.
- Your email address, if you provide one.
- Order details — the products you bought and your payment method, such as Cash on Delivery.
- Messages you send us by WhatsApp, email or our website.
We do not collect or store full card or bank details on our website.
How do we use your information?
- To process, pack and deliver your order across Pakistan.
- To contact you about your order and provide customer support.
- To process Cash on Delivery and arrange refunds where needed.
- To send you offers and product updates — only if you have opted in.
- To improve our products and website.
Do we share your information?
We only share what is necessary to fulfil your order. This includes our courier and delivery partners, to deliver your parcel, and payment providers such as JazzCash, Easypaisa or banks, to process payments or refunds. We never sell your personal information to anyone.
Cookies
Our website uses cookies to keep your cart working, remember your preferences, and understand how visitors use the site. You can disable cookies in your browser settings, although some parts of the site may not work as well.
Marketing emails
If you choose to subscribe, we may send you occasional offers and product information by email. You can unsubscribe at any time using the link in any email, or by contacting us.
How we protect your data
We use secure systems and limit access to your information to people who need it to fulfil your order. We keep your data only as long as needed for orders, support and legal requirements.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you. To make a request, email support@pakshilajit.pk.
Contact us about privacy
If you have any questions about this Privacy Policy or your data, contact us:
Message us on WhatsApp Call +92 303 0419512 Email us
This policy may be updated from time to time. Last updated: June 2026.